2020 - 2021 POLICIES

Core Class tuition is $525 + GST per 1 hour class, or $396 + GST per 45-minute class.  Core Classes run once per week for a minimum of 33 weeks between September 2020 - June 2021.  A $25 registration fee is applicable per student to offset the administrative operating costs.  This fee is due at registration, along with the tuition payment and is non-refundable.  

Default Payment Plan: 

· 33.3% due at registration, 

· 33.3% due November 15, 2020,

· 33.3% due February 15, 2021

Pay in Full:

· The customer may choose to pay in one payment.

Monthly Payments: 

· This option is available on a limited basis and subject to credit-worthiness.  Please ask for more information.  Monthly payment policies will be provided pending approval.

The first payment must be received prior to class commencement or the student may be asked to leave the class.  Thank you for your understanding.

$25 per additional 1-hour class after the first full-price class.

$20 per additional 45-minute class after the first full price class.

Please allow 3 business days for your account to reflect the discount.  The discount will be applied to the November payment, or if the customer has chosen the pay in full option, the credit will be applied prior to payment.

Visa & MasterCard are preferable, although we can arrange for pre-authorized debit.  Due to COVID-19 protocols, all payments must be done electronically online (contactless).  

Please note we are not able to accept e-transfers as a form of payment.  

Accepted forms of payment are to be kept on file for the duration of the season for automated processing.  No exceptions.

Encore Studios reserves the right to make changes to the schedule as may be required, limit registrations, and class sizes.  Encore Studios reserves the right to adjust the class length to accommodate technical setup and COVID-19 cleaning protocols.  In the event of closures or restrictions due to COVID-19 or other unforeseen circumstances, recommended or mandated by a governing body, classes will continue virtually.  Dancers have the option of taking their classes virtually or in-person for the 2020-2021 season.  We are not able to refund or pro-rate due to unforeseen closures.  Withdrawal and Refund policies will remain in place in the event of unforeseen closures.

Holidays / Family Days

There are no Core Classes on Thanksgiving Monday, Remembrance Day, Louis Riel Day, Easter Weekend, or Victoria Day Weekend.  We close for Winter and Spring Break parallel to the public school breaks.  

The following procedure is required:

1. Send an email to registeratencore@gmail.com requesting a Withdrawal Form
2. Complete and Submit the required Withdrawal Form and we will confirm within 7 business days. 

For withdrawals submitted ON OR BEFORE February 1, 2021 

• A withdrawal fee of $35 will be applied to the customer account
• If there is an outstanding balance the customer will have 30 days to make payment in full
• Any outstanding credit will be kept on file and will remain valid for 2 years

For withdrawals submitted AFTER February 1, 2021

• A withdrawal fee of $50 will be applied to the customer account
• If there is an outstanding balance the customer will have 30 days to make payment in full
• Any outstanding credit will be kept on file and will remain valid for 2 years  

There are NO tuition refunds under ANY circumstances.  

•  NSF Fee for returned Pre-Authorized Debits is $50.
• Late Fee for missed payments or declined credit card is $50
• Registration Fee is $25 per student for the season 

*NEW* - Not all classes will have a year-end performance - please ask if you are unsure if the class you are registered for will be participating in the recital.  

It will be assumed that all students in designated recital classes will be participating in the annual year-end recital.  These students will be required to purchase a costume from our designated suppliers at prices ranging for $85 - $135 plus applicable taxes.  A costume deposit of $55 per class will be required by January 21, 2021.  The costume balance will be due March 18, 2021.  The costumes will be delivered prior to the year-end recital.

The default registration agreement is that registered families agree that any picture/video of me/my child may be used for promotional purposes for Encore Studios.  Encore Studios will not identify the student by any way, except in rare cases by first name ONLY.  The picture/video may be used in, but not limited to, print, Facebook, Instagram, TikTok, on Encore Studios website, etc.

If you do not grant permission to Encore Studios to use your child’s picture/video for promotional purposes, please take the following actions:

1. On the homepage of your online account, click on “View Account Documents”
2. You will find a document listed as “Revoke Photograph Release”
3. Complete the form and submit it to our office along with a picture of your child for us to have on file for our reference to ensure we can respect your request accurately

Encore Studios is not responsible for providing before/after class care for students or their siblings.  Please make every effort to drop off/pick up your child in a timely manner.  

Due to COVID-19 restrictions:

• Only staff and students may enter the premises and must use hand sanitizer upon entry & exit.  
• Our physical lobby is not open, however all registered families for the 2020 - 2021 season will be invited to participate in our 'Virtual Lobby', a private Facebook group.

For more details on our COVID-19 protocols, including the Drop Off / Pick Up procedure, please go to encoreperformer.com/covid-19-protocols

In the event all COVID-19 related restrictions are lifted the following is applicable: 

· We strive to provide a comfortable, safe, home-like environment for those students who spend a lot of time here, however, please make sure your child is mature enough to be left on their own before leaving them without your personal supervision while they are not in their scheduled class.  

· We are not equipped to provide child-care before/after your child’s class.

Please note that due to COVID-19 restrictions, our on-site change rooms will be closed.  Students should come in their appropriate uniform.  There will be a spot provided to place clothes worn over uniform and for other belongings.  If the student attends multiple classes in a row, the uniform rules will be relaxed to help accommodate this situation.  Thank you for your understanding.  

In the event all COVID-19 related restrictions are lifted we will re-open the change rooms.

 · 

• Perform routine environmental cleaning and disinfection 
• Routinely clean and disinfect all frequently touched surfaces in the workplace, such as workstations, telephones, doorknobs, etc. 
• Provision of hand sanitizer and disposable disinfecting wipes or reasonable alternative
• Provision of gloves & masks for employees and volunteers
• Actively encourage sick employees to stay home and not to return to work until the provincial criteria to discontinue home isolation are met. 
• Make provisions for employees at higher risk for serious illness such as older adults or those with chronic medical conditions.  Minimize face-to-face contact between higher-risk employees or assign work tasks that allow them to maintain a distance of six feet from other workers, customers, and visitors, or to work from home when possible. 
• Inform employees and families of possible exposure to COVID-19 if a fellow employee or student is confirmed to have COVID-19 infection (while maintaining confidentiality). 
• Educate employees about how they can reduce the spread of COVID-19 by physical distancing and avoiding using other employees’ phones, desks, offices, or other work tools and equipment, when possible. 
• Organize the workplace so employees can practice social distancing by avoiding large gatherings and maintaining distance (approximately 6 feet or 2 meters) from others when possible. Increase physical space between employees and customers (e.g., work from home, spaced entry to the business).  
• Implement flexible sick leave and supportive policies and practices, such as participation through E-classes when students/employees are unable to attend in person. 
• Perform enhanced cleaning and disinfection after persons confirmed or suspected (since confirmation is not always possible) to have COVID-19 have been in the facility.

•  Families agree to not allow symptomatic students and family members to physically attend the studio until they are symptom-free and fever-free for 24 hours without the use of fever-reducing medication or have been released from quarantine/isolation.
• Families agree that students and family members will not attend the studio after returning from travel, including travel within Canada for 14 days after returning to Manitoba. Students agree not to attend the studio for 14 days after being in close contact with someone who has traveled outside of Manitoba.
• Families agree that students and family members will respect physical distancing strategies in place for all Manitobans from the provincial government, including: 

Avoiding greetings that involve touching such as handshakes; 

Disinfecting frequently used surfaces; 

Following public health advice related to self-monitoring and self-isolation if you have traveled or have been exposed to someone ill with the virus;

Considering avoiding travel, crowded places, and events (public & private), especially if you are at higher risk;

Wash your hands frequently;

Maintain a distance of about 2 meters from others.

Families agree to consider the following self-assessment questions prior to entering the studio at any time:  

• Do you or the person you are inquiring about have any of the following symptoms: severe difficulty breathing (e.g., struggling for each breath, speaking in single words), chest pain, confusion, extreme drowsiness or loss of consciousness? 
•  Do you or the person you are inquiring about have shortness of breath at rest or difficulty breathing when lying down? 
•  Do you have a new onset of any of the following symptoms: fever/chills, cough, sore throat/hoarse voice, shortness of breath, loss of taste or smell, vomiting, or diarrhea for more than 24 hours and if the patient is an infant, poor feeding and lethargy? 
• Do you have a new onset of 2 or more of any of the following symptoms: runny nose, muscle aches, fatigue, conjunctivitis (pink eye), headache, skin rash of unknown cause or nausea or loss of appetite? 
• Have you been in contact in the last 14 days with someone that is confirmed to have COVID-19? 
• Have you had laboratory exposure while working directly with specimens known to contain COVID-19? 
• Have you been in a setting in the last 14 days that has been identified by public health as a risk for acquiring COVID-19, such as on a flight, in a workplace with a cluster of cases, or at an event? 
• Have you traveled outside of Manitoba in the last 14 days, excluding personal travel to border communities?

(Note that workers who routinely travel inter-provincially for work and those

involved in commercial transportation of goods and services are excluded)

Families, students, and employees agree to not attend the studio

in person if they have answered yes to any of the above questions at any time.

If you develop symptoms of COVID-19 as listed in this screening tool, you should be tested. For the testing site nearest you, please visit  gov.mb.ca/covid19/locations.html.

Anyone who has symptoms of COVID-19 should self-isolate from the day the symptoms started till they no longer have a fever and the other symptoms are gone, with a minimum isolation period of 14 days (2 weeks). This means staying home andkeeping away from others.

ALL REGISTERED FAMILIES AGREE TO THE FOLLOWING:

I hereby release Encore Studios, its Director, instructors, employees, and volunteers, jointly and severally, of and from any and all claims, demands, rights and causes of action of whatsoever kind and nature, arising from and by any reason of any loss thereto, any death, sickness, loss or damage to property including loss or theft of personal property incurred by me and/or my child any time during participation in any activity connected with Encore Studios, whether such claims or liability arises from the conduct of action whatsoever which may now exist or come into existence at any time in the future.

I further represent and warrant that me/my child will not participate in any activity of Encore Studios unless in good health and have no physical condition that would prevent the student from participating in those activities.  I choose to participate or have my child participate, at my/their own risk in any activity of Encore Studios.

I hereby agree that this Waiver shall be binding upon me/my child as a student of Encore Studios.