Encore Studios Privacy Policy

Warm. Clear. Transparent. Designed to protect your family’s information.

Your privacy matters to us. This policy explains what information we collect, why we collect it, how we use it, and the steps we take to keep your family’s information safe.

By using our website, registering for programs, or participating in Encore Studios activities, you agree to the practices outlined below.

We collect only the information needed to support your dancer’s experience and to operate the studio safely and efficiently.

When you register, make a purchase, or sign up for promotions, we collect:

• Your name
• Your dancer’s name and age
• Address and contact information
• Email address
• Payment information (processed securely through third‑party providers)

We use this information to:

• Process registrations and payments
• Communicate class updates, schedule changes, and important studio information
• Share optional marketing updates (only with your permission)
• Support safety, emergency contact needs, and program administration

When you browse our website, we receive your device’s IP address and basic technical details. This helps us understand browser compatibility, improve site performance, and enhance your online experience.

With your permission, we may send:

• Class announcements
• New program updates
• Studio news and promotions

You can opt out at any time.

When you provide personal information to complete a transaction—such as registering for a class, verifying a payment method, or submitting a form—you consent to our collecting and using that information for that specific purpose.

If we request your information for an additional purpose (such as marketing), we will:

• Ask for your explicit permission, or
• Provide a clear opportunity to decline

You may withdraw your consent at any time for:

• Marketing emails
• Optional communications
• Continued collection or use of your information

To withdraw consent, contact us at office@encoreperformer.com or by mail:

Encore Studios   130 Marion Street Winnipeg, Manitoba R2H 0T4

Please note: withdrawing marketing consent does not affect essential operational communication (class updates, billing notices, safety alerts).

We do not sell, trade, or share your personal information.

We will only disclose your information if:

• Required by law, or
• Necessary to protect the safety or rights of our students, families, or staff

We partner with trusted third‑party providers to support registration, payment processing, and website functionality.

These providers collect and use your information only as needed to perform the services they offer us.

Examples include:

• Payment processors
• Registration and account management platforms
• Website hosting services

Each provider has its own privacy policy. We encourage you to review those policies to understand how your information may be handled.

Some providers may operate outside of Canada. If you complete a transaction involving a provider located in another country, your information may be subject to that country’s laws.

Our website may contain links to other sites. Once you leave our site, our Privacy Policy no longer applies. We encourage you to review the privacy practices of any external websites you visit.

We take your family’s privacy seriously.

To protect your personal information, we follow industry best practices and take reasonable precautions to prevent:

• Loss
• Misuse
• Unauthorized access
• Disclosure
• Alteration
• Destruction

Payment information is encrypted using SSL technology and stored with AES‑256 encryption. While no method of online transmission is 100% secure, we follow PCI‑DSS requirements and additional industry standards to safeguard your data.

By using our site, you confirm that:

• You are the age of majority in your province or territory, or
• You are the parent/guardian of a minor and are providing consent on their behalf

Parents/guardians are responsible for creating and managing accounts for dancers under 18.

We may update this Privacy Policy from time to time.

• Changes take effect immediately upon posting
• Material updates will be clearly noted on our website
• We may also notify families by email when appropriate

If Encore Studios is ever acquired or merged with another organization, your information may be transferred so that services can continue uninterrupted.

We are committed to transparency and are always here to help.

To access, correct, amend, or delete your personal information—or to ask questions about our privacy practices—contact our Privacy Compliance Officer:

Email: office@encoreperformer.com Mail:   Encore Studios Attn: Privacy Compliance Officer 130 Marion Street Winnipeg, Manitoba R2H 0T4